Privacy policy

TMP CONVERT (OCAPE®) is fully committed to protecting the privacy of your personal data. Please contact us if you have any questions or comments regarding the way we use your personal data. By visiting our website and/or using our services, you consent to our processing of your personal data in accordance with this privacy policy.

Contents

  1. Definitions
  2. Data protection principles
  3. The rights of individuals
  4. Data collected
  5. How we use your personal data
  6. Who has access to your personal data
  7. How we keep your personal data secure
  8. Cookies and other technologies used
  9. Contact information


Definitions

Personal Data – any information relating to a natural person with the potential to identify that person or render them identifiable.

Data processing – any operation or set of operations relating to the processing of personal data.

Individual – a natural person whose data are processed.

Us – TMP CONVERT (OCAPE®)

Data protection principles

We are committed to upholding the following data protection principles :

Data processing is legal, undifferentiated and transparent. Our data processing activities have a sound basis in law. We take your rights fully into consideration even before we process your personal data. At your request, we will provide you with full information about how data are processed via the OCAPE® website. 

As legally required, the use we make of your data is limited by the conditions set out in your agreement to our conditions.

We restrict data processing to the absolute minimum. We collect and use only those personal data we strictly need.

Our retention and use of these data are time-limited by law. We will not retain your data longer than 36 months. We will make every effort to protect the integrity and privacy of your data.

The rights of individuals

The individuals whose data have been collected have the following rights:

The right to information – You have the right to know whether your personal information is being processed/used, which information is being collected, from which source and by what means, and why and by whom it is being used.

The right of access – You have the right to access the personal data we collect. This includes your right to request and obtain a copy of all personal data collected.

The right to modification – You have the right to request the modification or deletion of any collected personal data which are incorrect or incomplete.

The right to be forgotten – Under certain circumstances, you can request that all personal data relating to you be erased from our databases.

The right to restrict data processing – Under certain conditions of application, you have the right to restrict the processing of your personal data.

The right to object to data processing – In some cases, you have the right to object to the processing of your personal data; examples include the use of personal data for direct marketing campaigns.

The right to object to automatic data processing – You have the right to contest automatic data processing, including profiling, and to refuse to be subject to a commercial decision, contact or other approach resulting solely from automatic data processing. You may exercise this right in any situation where such profiling affects you personally or results in legal consequences.

The right to portability – You have the right to obtain a computerised copy of all your personal data by direct means (e-mail / direct download) wherever possible.

The right of complaint – In the event that we refuse your request for access to information in accordance with the conditions set out here, we undertake to provide you with the reasons for refusal. If you are not satisfied with the reasons given, please contact us.

The right of recourse to the competent supervisory authority – You have the right to apply to the competent supervisory authority, and the right to bring an action before that authority.

The right to withdraw consent – You have the right to withdraw any consent previously given regarding the processing of your personal data.

Data collected

Information provided by you

We collect the data you send us via our contact forms. We collect your full name and e-mail address. This information is used only for the purposes of responding to your request and is not retained.

Information collected automatically

We automatically collect certain data stored in cookies. These cookies contain your IP address, your login times and your browsing path. This information is collected solely for the purpose of improving your user experience.

How we use your personal data

"We use your personal data for two purposes only: To optimise the browsing experience offered by our website. For the purpose of contacting you in order to respond to a request made by you using our on-screen form. We use these data on the legal basis provided by your consent. We use your personal data in accordance with all relevant regulations and to the extent permitted by them. We reserve the right to anonymise the personal data we collect for use in ways that do not infringe on personal privacy or break the law. We use such data outside the scope of this privacy policy only after it has been anonymised. We will not process your personal data in any way other than that set out in this document, and then only for the purposes for which it was collected and in accordance with the law. In doing so, we ensure that: The link between the purpose, the context of use and the nature of the data concerned is compatible with the processing operation itself: Our processing of your data in no way prejudices your interests. We will make every effort to protect your data. We will inform you of any changes in the way your data are processed and the purpose of such processing. Who else has access to your personal data

We do not share your personal data with any companies other than those involved in our data processing activities."

Third-party data processors

We use the Google Analytics tool to collect and process these data in full compliance with the GDPR. We work only with partners able to guarantee an adequate level of protection for your personal data. We may share your data with public institutions in the context of legal procedures requiring us to do so.

How we keep your personal data secure

We make every effort to keep your personal data secure. We use secure communication and data transfer protocols (such as HTTPS). We anonymise your data as far in advance of processing as possible via our data collection and analysis solution provider (Google Analytics). We work continuously to ensure a sufficient level of data security, but despite our best efforts, we cannot guarantee total data security. Nevertheless, we undertake to notify the competent authorities of any security breach, as required by French legislation. We will also notify you in the event that we identify any threat to your rights and/or interests. We will do our utmost to prevent any security breach and to assist the authorities if such a breach should occur.

Cookies and other technologies used

We use cookies and/or similar technologies to analyse user behaviour, administer the website, record user browsing pathways and collect information about users. The sole aim of this form of data collection is to improve your browsing experience. A cookie is a small text file stored on your device. Cookies gather information that allows the website to function. Only we can access cookies created by our website. You can manage cookies by adjusting the settings of your Internet browser. Choosing to disable cookies may limit your access to certain features. We use cookies for the following purposes: Functional cookies – these cookies allow us to use our services in a way that remembers your privacy preferences, for example. Analytics cookies – these cookies are used to record the way you use and browse our website. You can delete the cookies stored on your device by using the settings of your Internet browser. We use Google Analytics to measure traffic to our website. Google has its own privacy policy, which you can access here. If you do not wish to consent to having your activity tracked by Google Analytics, please visit the Opt Out page

Contact information

The competent supervisory authority on French territory: CNIL – www.cnil.fr – +33 (0)1 53 73 22 22

Data Processor

+33 (0)4 74 25 95 97

Changes to this privacy policy

We reserve the right to make changes to this privacy policy at any time. Date of the most recent change: 09/10/2020